Privacy Policy

Information You Provide Directly

When you submit an application, schedule a consultation, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Financial information relevant to eligibility assessment
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we automatically collect certain technical information including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or source

Communications

If you communicate with us via email, phone, or text message, we may retain records of those communications to respond to your inquiries and improve our services.

• Eligibility Assessment — To evaluate whether you meet the criteria to access GemAlgo's services
• Service Delivery — To set up, operate, and support your account and access to our algorithm
• Communication — To respond to your inquiries, provide updates, and deliver information relevant to your application or account
• Marketing — To send relevant information about our services, only where you have opted in to receive such communications
• Analytics — To understand how visitors use our website and improve the user experience
• Legal Compliance — To meet applicable legal, regulatory, and compliance obligations

• You may receive messages related to your application status, scheduling, and account updates
• Message and data rates may apply
• You can opt out at any time by replying STOP to any message
• We do not use your phone number for unsolicited marketing without your explicit consent

We do not sell, rent, or trade your personal information to any third party under any circumstance. Your data is not a product.

We may share your information only in the following limited circumstances:

• Service Providers — Trusted third-party vendors who assist in operating our website or delivering our services (such as CRM platforms, email providers, or scheduling tools). These parties are contractually required to handle your data securely and in accordance with this policy.
• Legal Requirements — When required by law, regulation, court order, or government authority
• Business Protection — When necessary to protect the rights, property, or safety of GemAlgo, our team, or others

We do not share your information with advertisers or data brokers.

We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, and secure data storage practices.

However, no system transmitted over the internet can be guaranteed as completely secure. While we take your data security seriously and work to protect your information, we cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to:

• Maintain website functionality
• Analyze traffic and usage patterns
• Improve the user experience
• Support marketing and analytics tools

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

Our website may contain links to third-party websites including Interactive Brokers, and other external platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their respective privacy policies before providing any personal information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent to marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at the details below.

Our services are intended solely for adults and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. To submit a CCPA request, contact us at the details below.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page will reflect any revisions. We encourage you to review this policy periodically. Continued use of our website or services following any update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: